11. Contact & escalation
| Topic | Channel |
|---|---|
| New feature request, integration, production errors, rate-limit concerns | support@bonafide.ai |
| Health check (no API key required) | https://api.bonafide.ai/actuator/health |
When opening an incident, please include the failing entityId, the wall-clock timestamp of the request, and any X-Request-Id response header value if present.
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